Refund policy

Return & Exchange Policy

Changed your mind? Consider it noted.

Here’s everything you need to know about returns and exchanges.

• Upon Delivery: You may inspect your order with the courier and return any unwanted items immediately. Partial acceptance is allowed.

• After Delivery: If you’ve accepted your order and later changed your mind, you have 5 days from the date of delivery to request a refund or exchange.

• To submit a refund/exchange request: Please fill out the form in our Instagram bio. Once the returned item is received, our team will inspect it before approving your request.

• Return Conditions: Items must be unworn, unused, unwashed, with original tags attached, and free from any stains, odors, or damage. Please note that we reserve the right to reject any return or exchange request if the item does not meet these conditions.

• Refunds: Approved refunds are processed via InstaPay within 7 business days after the returned item is received and approved.

• Sale Items: Sale items are eligible for exchange only and cannot be refunded.

• Shipping: Shipping fees are non-refundable. Additionally, if you request a return or exchange, the return/exchange delivery fee will be paid by the customer. However, if you received a defective or incorrect item, we will cover the return shipping cost.

Thank you for choosing noted.